Westin Vendôme – Paris, France

It's day eighteen (for me) in the A-Z blog challenge! This month I'll be sharing all about my Christmas/New Year travels in NYC and Europe – providing insight into the places I went, reviewing the hotels I stayed at, and telling my story. Today's letter is V for Westin Vendôme the name of the last hotel we stayed at in Paris before returning home. Feel free to follow along as I make my way through the alphabet! :)

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Destination: Paris, France
Date: January 2016
Hotel: Westin Vendôme
Brand: Starwood
Elite Status: Preferred
# of travelers: 2
nights: 1

Hotel: Making the Decision

If you recall from my Paris hotel stays in December (here and here), I was particularly interested in staying at the Hyatt Vendôme. When that didn't work out, my next choices were: a room with a view or Christmas decorations. Being January, I didn't expect Christmas decorations to play into my choice, so then it became about the view. And, perhaps lessly, the location. The Westin Vendôme is located in arrondissement one which basically put us in the center of town.

Getting There + Location

Justin and I took the train to Paris center and from there grabbed a cab, as we had become used to doing. The cab ride to our hotel was quick, easy, and painless, but I do want to mention that the cab ride from our hotel back to the airport was a bit of a pain.

On the way to our hotel, Justin made conversation with the driver a third in French, a third in German, and a third in English. It was great fun as he was an older man who had only recently moved to Paris and dreamed of coming to the United States; there was a lot to talk about! And a lot of laughter as the three of us tried to work through language barriers …

But our ride from the hotel to the airport was not quite as nice. We had only enough money to get us from the hotel to the airport, and because we had made a similar drive before (to the Intercontinental Le Grand), we had a rough estimate of how much the total should have been. Of course, we were also very tired from staying up waaaaayyyyy too late the night before. (It was our last night in Paris! We had to!) So when the driver picked us up, we didn't confirm that he took credit card; we should have. We got to the airport and were told a fee much higher than we could have ever expected! And, of course, as we pull out the Euros we have to pay it, the driver sees Justin's American dollars in his wallet. :( He then explains that he will take American dollars in exchange for what we don't have in Euros; he's going to the US to visit his brother and they will come in handy. Of course, his exchange rate is far above what the current exchange rate is, so we lost a good chunk of change in that transaction and ended up leaving the country feeling screwed over by the French. :(

But no worries though! I'm not easily diswayed; I will return again!

Anyway, assuming you feel like dealing with cab drivers (who may or may not rip you off), that is always an option. Or you can get lost on the Metro … Ride in a bus … or take a train. There are a myriad of ways to get to the center of Paris! You just have to pick one! :)

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Checking In & Porter

As we arrived to our hotel, the porter was there to greet us and take our luggage. He then waited off to the side while we spoke with the front desk clerk. She said there was one room with a view available on a higher floor, but that the room was awfully small; did we maybe want a room on a lower floor? Because we wanted to take advantage of our remaining time in Paris, Justin said that we would go take a look and let her know if we changed our mind after that.

So, that's just what we did!

The porter led the way through a lot of winding halls (the hotel was a maze!) until he got to our room. Holding the door open with one hand, he ushered us in to take a look around.

We decided the room was fit for a king (or us) and decided to stick with it.

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Room, View, Amenities, & Lobby

The entrance to the room had very tiny halls that made it difficult to get our luggage into the room. Somehow we managed though! Once you got past the tiny hall with a door leading to a decent sized bathroom (with all of the hygienic goodies you could possibly desire – soap, shampoo, conditioner, hair dryer, iron, etc…), the hall funneled out into a larger room leading to … A BALCONY! Woot! :)

And lucky us! We made it just in time to see sunset!

Only, unfortunately, we had to move a large desk to get to our balcony view. (Did the room really need a desk?!)

Overall I'd have to say that the room we received was probably larger than what you would typically find in Parisian hotels, but not nearly as big as the room we received at The Brighton, a hotel just down the street. And the view was very similar to The Brighton as well. For the money, it's possible that The Brighton is a better fit for my husband and myself, but I could see the Westin Vendôme being great for people with status in the SPG program and for those wanting to rack up or use up points. The rooms were very nice and much prettier than anything The Brighton had to offer.

Even the lobby had lots of room to spread out at tables and on couches.

Chandeliers, flowers, and decorative architecture made the hotel seem incredibly grand and perfect for a person who is visiting the hotel on a fancy holiday or for a honeymoon.

Be sure to join the SPG program before visiting this hotel if you want access to the free wifi!

view from room

Checking Out

Justin and I didn't stick around the hotel for too long; we had Paris to explore! We found ourselves back at Galeries Lafayette where we bought Justin a fancy French coat on sale and ate a small dinner of macaroni, a hot tomato and cheese croissant, and … something else (Obviously it wasn't good; otherwise I'd remember what it was!) before going to a show at the Moulin Rouge, getting a late night dessert outside of the Eiffel Tower, and taking in the delicious stars as we made our way back to the hotel.

Packing was less than fun. We had to somehow get all of our newly acquired French souvenirs equally separated among three bags for our flight. Paying an extra baggage fee that we could (not so) easily avoid sounded like a better option… Only as it turns out, we had to pay it anyway. *shrugs*

But overall, the checking out itself wasn't bad. We were in line behind one person and while we were waiting a porter came by to grab our luggage. When our turn came, Justin handed over our key to the front desk, settled our bill, and then we were on our way! There was a cab waiting right outside the hotel to take us directly to the airport. :)

Sidenote: We were told it takes approximately 45 minutes to get from the hotel to the airport, so keep that in mind if you visit this hotel. :)

A big building and a crazy amount of rooms as well!

Overall Review
★★★ (average)

Customer service was handled excellently at this hotel. It was nice being given room options and having the opportunity to view our room choices before we settled on one that we might not be (as) happy with. The rooms were large and spacious, but not nearly as big as what The Brighton offered just a hop, skip, and jump away. Plus, the hallway maze we found particularly confusing; it was like (shock and surprise) their goal was to fit as many rooms as possible into the building to make as much money on guests as possible with less emphasis on room size comfort. (Crazy assumption, right?) The Brighton, for a lower price, provides approximately the same view and a much larger balcony that you don't have to move a desk to get to. (That was frustrating!) However, The Brighton does not offer the opportunity to earn or burn points, does not focus on making the rooms look fancy, nor does it offer an upscale restaurant, pool, spa, or a large lobby with ballrooms for parties and celebrations. So, basically, it comes down to what you are wanting from your money. I have a feeling though, that if you go during an off season (like we did in January), you are more likely to get the customer service you desire and an upgrade that you might during other times of the year.

Your Turn

What is your experience in traveling during the off-season? Have you noticed you are more likely to get upgrades and better customer service? If you've never traveled during what is considered the off-season, would you consider it if you thought you might get better customer service or upgrades?

ACDE F IJKLMNOPQRSTU



Sheraton – CDG in Paris, France

image from: Taylor Miles

Destination: Paris, France
Date: May 2014
Hotel: Sheraton
Brand: Starwood
Status: none (We booked through Travelocity, so it wouldn't have mattered anyway…)
# of travelers: 2 (a couple)

Hotel & Brand – Making the Decision

Long story short, my husband and I were unexpectedly delayed in Paris and we needed a hotel near the CDG. (Is the CDG airport actually located inside the boundaries of the city? Or is it similar to Hartsfield in Atlanta wherein the airport is said to be located in the city but it is actually located south of the major metropolitan area?)

Moving on…

Our plane was to depart the next morning super early and we did not want to miss it, so we decided to stay in the airport overnight. This plan would allow us to experience a late night in Paris, let us sleep in a bit more (than a hotel outside of the airport would), and we wouldn't have to deal with transporting via metro early in the morning given that we weren't entirely sure what their hours were. (The plane was expected to depart at approximately 7am.) Needless to say neither brand nor hotel really played a factor in our decision; it was all about location.

Getting There


image from: No Garlic No Onions

We arrived via rental car when our first intention was to board a plane and go home … not sleep over. After booking the hotel, we used the Metro system to get around quite easily. It's a bit of a ride into the city, but the commute itself is nice. You don't have to worry about traffic, roundabouts, small roads, insane drivers, or parking. Obviously, being at the airport, another great way of arriving is via plane. If you are between flights, this is a great overnight layover hotel. Or if you are just arriving to the city and not planning on staying for very long (and don't mind the high prices of a hotel in an airport), this might be the place for you.

Location

This section feels a bit redundant, but nevertheless, the Sheraton is located in the CDG airport making it easy to get from one location to nearly any other in the world. With a little bit of money you can get into the city, but with a lot of money (and good timing) you can go wherever your heart desires.

Hotel Room, Disability Access, Amenities, Staff, & Price

Let's begin with price and staff, shall we? Overall, our experience with the staff was pretty neutral. They didn't do anything to make our stay exceptional, and in fact gave us a bit of a problem when we first went to check in. It would seem that these employees were there to do their job and not cater to Americans who had been delayed from their return home. We were giving them a hard time (asking for a price match to an online site) and they were fighting back knowing that they had the only hotel in the airport and that we had nowhere else to go if that was what we desired. After a few minutes of arguing (I was outside the hotel with the luggage waiting at a coffee shop), Justin returned flustered and determined to book using Travelocity, the website offering the cheaper price. We then had to wait approximately an hour for the booking to go through and for our room to be prepared before we could return to the Parisian streets taking in the magnificent sights, sounds, and smells of the French. We were really tired after three weeks of navigating Europe, but that hour was the longest hour ever knowing that we only had a small amount of time before shops and restaurants closed for the day. (Parisian retail and service hours are weird.) Of course, just as we expected, by the time we returned to the streets most locations were closing and we had missed the peak portion of the day. :(

image from Paris Escapes

When we finally got access to our room, we were not overly impressed nor terribly unimpressed. The hotel seemed a bit empty with a long (seemingly empty) hall of rooms; we did not run into any other hotel guests in this area and the lack of noise was almost eerie. Nevertheless, the hotel rooms were large and (for the weary traveler) comfortable. It was nice to put our luggage down and not think about carrying it another 5 feet. (Three weeks worth of luggage gets heavy and burdensome after about 5 minutes no matter how light you pack. Next time I will seriously consider packing even lighter even though I'm not sure I packed heavily for this trip… Hmmm…)

image from Paris Escapes

While I had not expected much from this hotel, there was one big surprise waiting for me when I woke up the next morning: a view of the sunrise at the airport. It was gorgeous and so cool to see this view of the airport. It's an experience I had never seen before and likely will not see again for a very long time.

Other surprises in the room were the little bottles of soap and shampoo that were very much appreciated in the bathroom. We had tossed most of our toiletries the morning before as we tried to lighten our luggage for our trip back to the states. Little bottles of everything we needed made it easy to not have to rummage through our luggage to find the things that were still in there and we didn't have to go shopping for toiletries for one night in Paris. Thanks, Sheraton. :)

As nice as the little bottles of liquids were, the biggest downside of the hotel was the fridge. As expected, there was a small fridge in the room packed with goodies that cost a fortune. Obviously we were not planning on consuming any of these goods, but then Justin noticed a sign (upon first glance in the fridge) that not only were they charging you to take drinks and food out of the fridge, but they would also charge you for putting things in the fridge! … I'll let that sink in for a minute. …  So if you put a water bottle in the fridge before exploring Paris the next morning, you will leave the hotel owing them money for something you had already bought. SOOOO frustrating! Worst of all, the little bitty sign is super easy to miss. If you aren't planning on consuming any of the hotels food and you just stick something in without reading a tag on a water bottle or candy bar, you could easily miss the sign and be charged. They didn't even mention this little tid bit when we checked in! It turns out, they are charging you based on the weight of what is in the fridge. Whatever you do, do not put something heavy in there and then proceed to take it out! You WILL regret it.

Another downside to the hotel was lack of internet access. I thought when we first checked in that even though we couldn't use the CDG internet, at the very least I could use the hotel's internet. HA. You have to be a Starwood member to do that. Since I wasn't a Starwood member prior to checking in and I could not join Starwood during my stay (because of my lack of internet), I had no internet during my stay. This was almost as irritating as the whole fridge escapade. This hotel was seriously out to take every nickle and dime (or Euro) that we had. (They ended up charging us $4 for something, but I never called them out on it or figured out what it was…)

The best benefit for us, however, was the free coffee and croissants (chocolate and regular) in the lobby that we got to chow down on prior to our departure. (Or perhaps I should say that Justin got to chow down on prior to our departure. I was so nervous and afraid of missing the plane that I stuffed some into a bag and ate them while browsing shops in the airport outside of our terminal while drinking some sparkling water. Yum!)

I'm not sure that I really need to comment on disability access, because (obviously) with the hotel being located inside the airport, it does not take much effort to get to where you need to go. There are no stairs to enter the hotel and the elevator provides easy access to rooms. I did not stay in a room with anything special for the disabled, but I would be very surprised if they did not have any. If you are elderly or have problems getting around, I would not worry about considering this hotel as an option. You should be able to get around just fine here.

Overall Review


view of sunrise/tarmac from the room

★★★ (average)

While not stellar or exciting, the hotel was pretty average for an American chain. Big rooms, a free traditional French (Parisian?) breakfast, close access to the city and airport, toiletries available, and a view (even if the view was only enough to impress me) made the hotel work for us. High prices, rude staff, and random charges are, of course, reasons to consider staying elsewhere.

Your Turn

Would you ever consider staying at a hotel within an airport? Have you seen where hotels can charge you for putting things into a fridge before? Is there anything else you would want to know before staying here? Feel free to leave comments or questions regarding this hotel below! :)